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Costa Rica Hotel, Resort & Villa Reviews Reviews
Barcelo Playa Tambor 03/31/2004
Reviewers Rating:  Fair
Our advice is to avoid Barcelo Playa Tambor for the purposes of a honeymoon vacation. First, the pros: very warm, nice pool (including swim up bar), and excellent adventure tours (for extra money). However, the cons far outweighed these things for us, revolving mainly around the lousy service. Most of the staff do not speak English, and the “departments” seems very uncoordinated with each other. Our complimentary bottle of wine/champagne never came to us during our visit to the featured restaurant “El Rancho”, and even though we booked to have it delivered to our room with guest services, no one had any clue as to its whereabouts. It was a trial in itself trying to hunt it down. In addition, the advertisements state that honeymooners get a free pass to El Rancho, but so does everyone else. Few perks so far. Now, if you enjoy receiving wake up calls during all hours of the night, this may be the resort you’ve always craved! 3:30am, 5:30am, that’s right – unplug that phone and you’ll be better rested. Other calls were for tours we did not book. But not to fear – a paltry breakfast which is to be delivered to your room, may arrive far too early to be even out of bed. Oh, and the ocean-view room upgrade? Don't expect to see the water. Well, to be fair, one Costa Rican expert mentioned that resorts have sprung up faster than the county has been able to properly prepare for, but I say that this one would do well by shutting down for a couple of weeks and training its staff. Honeymooners should look elsewhere for a relaxing escape.
Jeff
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