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Hotel & Resort Reviews:
Cancún & Cozumel
Sheraton 03/02/02
Reviewers Rating: Fair
The beach, grounds, and pool were great. We had a ocean front room with a balcony. The views were great!! The ceiling in the lobby leaked when it rained. The Sheraton would do well to repair the ceiling rather that pay staff to mop floors, put out buckets and move furniture. Our room, which was not on the top floor also had a ceiling leak. The room was small and very much in need of repair. My compliments to the hotel staff who were very nice and helpful! They made up for the high $$ for a room that was not worth paying for.
Diana
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