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Mayan Palace 04/04/2006
Reviewers Rating:  Fair
Our hotel experience was awful. The staff at the hotel including the manager were very, very rude. The walls are so thin that you can hear everything from the hallway and next door at all hours of the day and night! The shower pressure was very, very low and we could not get warm water. You can only get a chair by the pool if you get there at 5-6 in the morning and put towels down. The pool water is freezing cold and you can not go in the ocean because it is so rocky. There is no outdoor hot tub and to use the gym costs $40! You are about an hour away from Cancun and it costs over $40 for two people to get there from the hotel! I got food poisoning from the room service and was sick for over three days! The hotel basically said "tough s***!" There is construction everywhere making the whole hotel loud and dusty all day and night! I would not recommend this hotel to anybody.
(Review edited by Caribbean-on-Line Staff)
Dava
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