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Jamaica Hotel & Villa Reviews

Royal Decameron Club Caribbean 04/26/2006
Reviewers Rating: Fair
Accommodation Name-Royal Decameron:
We reserved a cottage 3 months in advance. When we got to the hotel we were told there was no cottage for us and were given a room on the second floor of a building that was across a gravel parking lot and behind a dumpster and the service entrance . Our window view was one of empty milk crates on one side and the top of buildings and wires on the other. A warm bottle of water sat on the cigarette burned dresser. No fridge, clock or radio. The tv was all static. I complained daily in the lobby and they did absolutely NOTHING to make up for our trouble. We were told on our last night there that we could have a cottage but then they backed out of it and said there was no room for us that day either. They would not give us any money back so we were forced to stay there. It ruined the entire trip and I doubt that I will ever go back to jamiaca. Daily we walked by and smelled the nasty dumpters and looked at trash.This was not an isolated incident as I kept meeting more and more people in the lobby who didn't get the rooms they reserved.
The food was poor. It was hard to find something good to eat.
Unique Qualities:
Not a nice beach. The sand is not the white that you would expect to see and the beach is small and rocky. The cottages might have been nice but I never saw the inside of one of them. I could have rented a dumpy hotel room anywhere...this was not what I came 2000 miles for. They were trying to send guests to the Sunspree.
I did not care for the undignified, unfriendly service at customs in the airport either... I felt like I was a in a woman's prison when I got patted down and was asked to turn around so they could feel my back pockets This was while I was forced to put my hands over my head..lol....their requests were orders. I was so glad to get back to the states where people were friendly and actually smiled.
Unique Qualities:
The unique characterisiic of this resort and that are not willing to do ANYTHING to make up for their overbooking mistakes. Even coffee bought up in the morning would have let us feel they even gave a damn that we were stuck in a nasty room.
There were snorkeling excursions once a day at 1pm but you couldn't book them in advance. You had to be there at 8am to try and be one of the 14 people who got to go.14 people out of how many??? Several hundred at least. Glass bottom boat rides at 1pm but with a passenger limit and there is only one ride per day.
The bartenders were nice and our room maid was great. The lobby people were tired of gettting yelled at by guests and one of them flatly lied to us about gettting a different room and then refused to discuss it.
(Review edited at the discretion of C-O-L editorial staff.)

chris

3 stars Royal Decameron Club Caribbean

Royal Decameron Club Caribbean
Hotel Details | Book Hotel | Book With Air
  • Escape to Runaway Bay on sunny Jamaica’s north coast, where this all-inclusive resort faces the Caribbean Sea, tempting travelers with lavish buffets, tropical cocktails, and water sports galore.
  • After windsurfing or kayaking through ocean waves, guests can relax in charming cottages with views of the resort’s lush gardens—or stay out ’til the wee hours at the on-site nightclub.
  • Borrow a bike and explore the island, or take a free cruise in a glass-bottomed boat. Sailing and snorkeling are both included at this moderately priced resort for singles, couples, and families alike.
  • This all-inclusive property includes a variety of amenities in the rate. Please see Room section for details.

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