Caribbean-On-Line


Search for
 

Travel Insurance

Get a FREE no obligation quote!







Visiting the Caribbean? Find Deals, Compare Rates, & Read Hotel Reviews on TripAdvisor


Follow us:    
  Books & Guides
  Car Rental
  Dining Reviews
  Hotels & Resorts
    DAILY SPECIALS
    Hotel Reviews
  Maps
  Travel Forum
  Villas Caribbean-On-Line
  Airlines
  Books & Guides
  Car Rental
  Cruise Lines
  Dining Reviews
  Email
  Forums
  Gifts
  Golf
  Hotels & Resorts
   DAILY SPECIALS
   Reviews
  Maps
  Magazine Rack
  Sailing & Boating
  Villa Rentals
  Weather







Hotel & Resort Reviews: Puerto Rico
Caribe Hilton 07/03/02
Reviewers Rating: Good
This refurbished hotel with an open air lobby does have some nice amenities- a large pool with a swim up bar, lots of nice shops on the lobby level and well maintained grounds in the garden area. However, we encountered attitudes among the staff that indicated that they were not very interested in putting the interests of their guests first. The hotel clerk questioned my reservation documents upon check in, and after I showed her that she had made a mistake she started talking (in Spanish) to her co-clerk. She thought she wasn't being understood, but my wife understands Spanish quite well and told me that the clerk was mocking my attempt to check in. I don't expect this kind of rudeness at a first class hotel. We had told the hotel we were on our honeymoon when we made the reservation many weeks ago. With this being the slow season, I thought we would get a nice room. We got a room that reeked of cigarettes (after I had specifically requested non-smoking) with a view overlooking the roof of the adjoining building. When I called the front desk to get an extra pillow, it took four calls over an hour and one-half period. This hotel reminded me of a big high rise hotel in a warm weather U. S. city such as Miami. This hotel did have very good fitness and spa facilities and a wonderful Morton's Steakhouse on the premises If you are looking for special Carribean ambiance, you will not find it here. If you want a fair to good place to stay a night or two on your way to a real Carribean resort, this hotel will do.

roger

Read more Caribbean Travel reviews at TripAdvisor

These reviews are provided by Caribbean-On-Line for entertainment purposes only, and we can not be held liable for any results from the use of this information. All user reviews become the property of Caribbean-On-Line LLC upon submission.

Caribbean-On-Line does not assume and does hereby disclaim any party for loss or damages caused by errors, omissions, misleading information or any potential travel problem caused by information contained in this Web site, even if such errors or omissions are a result of neglience, accident, or any other cause.

Please see our legal page for more details.

Search for

 


About Us | Advertising | FAQ | Feedback | What's New? | © 1995-2012 Caribbean-On-Line


Caribbean-On-Line Virgin-Islands-On-Line Bahamas-On-Line Caribmart.com