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Puerto Rico Hotel, Resort & Villa Reviews
ESJ TOWERS 03/17/2003
Reviewers Rating: Fair
Requested late checkout upon arrival-was assured that it was taken care of by desk clerk. Was practically thrown out on day of checkout-complained via telephone to manager who was quite rude and hung up on me. Difficult enough to travel with a handicapped child-would never deal with this type of ineptitude in the future.
David Shill
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