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Puerto Rico Hotel, Resort & Villa Reviews Reviews
Hyatt Dorado Beach Resort and Country Club 08/09/2004
Reviewers Rating: Great
This is actually for Hacienda del Mar - the time share. It's the sister resort to Dorado.
Check in was not easy. Our unit was not ready, and the staff wasn't either helpful or sympathetic - even at 5 pm. As a matter of fact, the staff in general were disinterested in the clients (other than the young woman who ran the children's events - wonderful). there were times I went to the front desk and waited and waited, though there were 4 people in the back who could clearly see me.
The room was beautiful, albeit a little small. We had a 2 bedroom, 2 bath. My favorite part was the incredible view of the ocean - be sure to get at least 5th floor. We were on the top floor. There was a great whirlpool in the master bedroom which we really enjoyed. We had 5 kids with us. The boys slept in the lock-off. There was a bed and a pull out couch - plus they had their own balcony. The girls used the pull out in the living room. The only complaint is that the walls were VERY thin, thus difficult for privacy. The resort is not new - and it's clear that it isn't a brand new, perfect unit - but it was, in my opinion, just fine.
The pool area was great. The lazy river was so much fun. The kids loved going down the slides and landing at the swim up bar, where the ordered pina coladas (no alchohol). The only problem - it's very difficult to get the tubes. You must get them by 10 or they will be gone. Most of the guests were very nice about sharing, however. We'd just ask if we could borrow and return. You can rent one for the day at 5 dollars for the day. There's a huge waterslide which was a lot of fun for the kids, too. There were plenty of chairs - no need to reserve them early. The place was pretty empty.The beach was beautiful, but very small (that is - thin). The water was slightly rough, and there were rocks in many areas. we spent more time by the pool. We did go over to Dorado (the hotel) and preferred the beach there.
There was little snorkeling or many activities. This was our main complaint. No banana boats, no snorkeling off the beach. You could do a catamaran snorkel trip - 2 and a half hours for 70 per person. We thought that was outrageous, so we didn't go. There were jetrunners for 65 for half hour which we did - fun, but expensive. There was ping pong, but they only had one ball! The casino was small, but pleasant. But the food was bad. My husband and I really enjoy good restaurants, and we couldn't find one. We did not have a car (bad idea). The hotel will drive you - but they charge a FORTUNE. If you decide you want to go out regularly - definitely rent a car.
We ate at Johnny Rockets at the resort (basic greasy food) and the Chinese place which was very good and very expensive. If we ever return, we'd probably just get take out rice from there and cook chicken or something in the room. Oh - the lock out is a double bed - not queen, if that makes a difference to you. Su Casa - the fanciest restaurant - requires long pants and closed shoes - so be sure to bring them if you care to go. We didn't.
All in all, the resort is lovely if you just enjoy lying around and playing in the pool. If you prefer great food and adventure - go to Aruba.

Ellen Luchette

4 stars Hyatt Dorado Beach Resort and Country Club

Hyatt Dorado Beach Resort and Country Club
Hotel Details | Book Hotel | Book With Air
Rockefeller oceanfront creation thick with history
  • Secluded on the north coast 22 miles west of San Juan, this 1,000-acre resort features two golf courses and a storied history.
  • Guestrooms include balconies or patios with Atlantic Ocean views. Some rooms offer skylighted or clear-roof stall showers.
  • A breakwater shelters two calm-water swimming lagoons. Guests enjoy access to a neighboring river pool/water slide complex.

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