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St. Martin/St. Maarten Hotel, Resort & Villa Reviews
Pasanggrahan Royal Inn 12/22/2003
Reviewers Rating: Fair
Picture a hotel that makes you wait an hour and a half for your reserved room, responds to any request with either indifference or defensiveness, tells you that the hotel manager or his wife cannot speak with you at any time that evening because they are 'busy' working with hotel staff, and then upon checkout responds to your calm feedback about your disappointing experience with -- a direct quote -- "Well, that's your opinion. We have been here over a hundred years and your negative feedback to others will have no effect on us whatsoever."

Got the picture? That was our recent experience at the Pasanggrahan Royal Inn in Phillipsburg.

Boyo

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